{"id":17,"date":"2021-07-12T16:22:23","date_gmt":"2021-07-12T20:22:23","guid":{"rendered":"https:\/\/celinagroup.com\/staging\/?page_id=17"},"modified":"2025-12-31T14:12:09","modified_gmt":"2025-12-31T19:12:09","slug":"agent-experience","status":"publish","type":"page","link":"https:\/\/celinagroup.com\/staging\/agent-experience\/","title":{"rendered":"Agent Experience"},"content":{"rendered":"\n
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Agent Experience<\/h1>\n<\/div>\n<\/div><\/div>\n\n\n\n
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The Agent Relationship<\/h3>\n\n\n\n

Being an agent means having a two-way relationship with Celina Insurance Group. It means building rapport, trust and a shared history.<\/p>\n\n\n\n

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Become An Agent<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Your Marketing Representative<\/h3>\n\n\n\n

Each territory has an assigned Marketing Representative. This gives each agency the opportunity to build a personal, one-on-one relationship with someone who cares.<\/p>\n\n\n\n

Marketing representatives help agencies:<\/h4>\n\n\n\n
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Navigate Celina’s systems and processes.<\/p>\n<\/div>\n\n\n\n

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Quote and write business.<\/p>\n<\/div>\n\n\n\n

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Train new producers.<\/p>\n<\/div>\n\n\n\n

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Identify creative ways to market and grow their business.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Your Underwriters<\/h3>\n\n\n\n

At Celina, we don’t put your agency into an underwriting pool. We assign a set team to your agency, and they’ll work alongside you to write your business. A familiar name is always just a phone call or email away.<\/p>\n\n\n\n

Celina underwriters:<\/h4>\n\n\n\n
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Practice common sense underwriting.<\/p>\n<\/div>\n\n\n\n

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Provide friendly and efficient support.<\/p>\n<\/div>\n\n\n\n

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Assist in agency training and development.<\/p>\n<\/div>\n\n\n\n

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Promptly answer phone calls.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Ease of Use<\/h3>\n\n\n\n

Celina offers intuitive tech solutions for agencies and their customers. We pride ourselves on the fact that nine out of ten agents agree that our rating systems are easy to use.<\/p>\n\n\n\n

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Our modern rating system includes features and enhancements that are simple, fast and fresh.<\/p>\n<\/div>\n\n\n\n

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AgentConnect is Celina\u2019s online portal, which provides 24\/7 access to resources designed to make your job easier.<\/p>\n<\/div>\n\n\n\n

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My Policy<\/strong><\/a> enables policyholders to make payments, check policy information, sign up for billing reminders via text messages and more, all online.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Agency Tools<\/h3>\n\n\n\n

In addition to our insights and experience, take advantage of a wealth of tools and resources available to all Celina agencies, including:<\/p>\n<\/div>\n\n\n\n

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\"Print<\/figure>\n\n\n\n

An in-house print shop<\/strong> that customizes marketing material at no cost.<\/p>\n<\/div>\n\n\n\n

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Modern website design<\/strong> to enhance your online presence.<\/p>\n<\/div>\n\n\n\n

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Social media videos and images<\/strong> to help boost your digital footprint.<\/p>\n<\/div>\n\n\n\n

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\"Online<\/figure>\n\n\n\n

Webinars and online training<\/strong> to assist in training your staff.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Incentives and Rewards<\/h3>\n\n\n\n

We believe in rewarding hard work and success. Celina offers competitive incentive programs and commission structures and hosts an annual trip to celebrate the best of the best.<\/p>\n\n\n\n

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Future Stability, Rooted in Success<\/h3>\n\n\n\n

Celina Insurance Group was founded in 1914<\/strong><\/a> in rural Ohio, where hard work and integrity are core cultural values. We’ve stayed true to our roots by putting relationships first and honoring our obligations. Through the years, we’ve built and maintained a strong financial position to serve our agents and policyholders.<\/p>\n\n\n\n

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Learn More<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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